Empty bottle return

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Description

The service includes the pick-up of an empty Vogelmann gas cylinder.

By purchasing this service, we will send a courier to pick up the empty cylinder from you, and in return, you will receive a one-time discount code worth 35 EUR for shopping in our store.

What is the entire procedure like?

  1. Unscrew the valve of the cylinder to release any remaining gas.
  2. Pack the cylinder in the box it was delivered in.
  3. Purchase the service for this offer.
  4. The next working day, a courier will come to pick up the package. The courier will have a shipping label with them, so you don't need to print anything.
  5. Once we receive the cylinder at our warehouse, our employees will verify that it is a Vogelmann cylinder.
  6. After verification, you will receive a one-time discount code worth 35 EUR via email (30 EUR if the cylinder does not have a cap)

What are the conditions that must be met to receive the discount code?

  1. The cylinder must be a Vogelmann brand, as we do not fill cylinders from other manufacturers.
  2. The cylinder must be completely empty, as the GLS courier does not allow full cylinders to be shipped.
  3. The cylinder must be packed in the original box, otherwise, the GLS courier will not be willing to pick it up.
  4. The cylinder must have protective cap.

How long will the entire process take?

Usually, we receive cylinders within about 5 working days, but sometimes couriers have trouble finding the pickup address in certain areas, so we may need to send the courier multiple times to pick up the cylinder.

What can I spend the discount code on?

The 35 EUR discount code entitles you to purchase any products in our store, regardless of the order value.

Are there any limitations regarding the discount code?

The discount code cannot be applied to products that already have a discount, such as products on sale.

Why can't I purchase a filling service where you pick up, refill, and return my cylinder?

We made this decision because many customers complained about the rather long cylinder filling time. In some cases, it was even 40-45 days.

The new service of picking up empty cylinders and providing a discount code allows you as a customer to have more flexibility, as you can spend the 35 EUR on anything in our store, not just on the cylinder.

 

Shipping costs The price does not include any possible payment costs

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